Last updated on Oct 13, 2023
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Understand the reasons and impacts
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Identify the affected stakeholders
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Choose the appropriate communication mode
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Explain the budget changes clearly and honestly
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Listen to feedback and concerns
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Follow up and update
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Here’s what else to consider
Budget changes are inevitable in any project, but they can also cause confusion, frustration, and distrust among your stakeholders. How do you communicate these changes effectively and maintain positive relationships with your clients, sponsors, team members, and other parties involved in your project? In this article, we will share some tips and best practices on how to explain budget changes to stakeholders in the context of project management.
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- Stephanie T.
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- Oluwafemi Ipinlaiye Business Development Manager at Reliance Infosystems Limited
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- Mark Williams Change, Project Director / CIO I People Focused I CRM - Data Driven Operating Model Guidance I Author I Open to NED /…
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1 Understand the reasons and impacts
Before you communicate any budget changes to your stakeholders, you need to understand the reasons and impacts of these changes. What caused the budget to increase or decrease? How does it affect the scope, schedule, quality, and risks of your project? What are the benefits and trade-offs of the budget changes? You need to have clear and accurate answers to these questions, as well as supporting data and documents, to justify and explain the budget changes to your stakeholders.
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2 Identify the affected stakeholders
Not all stakeholders are equally affected by budget changes. You need to identify who are the most impacted and interested stakeholders, and prioritize your communication with them. You can use a stakeholder analysis matrix or a power-interest grid to map out your stakeholders and their level of influence and interest in your project. This will help you tailor your communication strategy and message to each stakeholder group.
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3 Choose the appropriate communication mode
Depending on the urgency, complexity, and sensitivity of the budget changes, you need to choose the appropriate communication mode to convey your message. For example, you may use a formal written report or a presentation for major budget changes that require approval or sign-off from senior management or sponsors. You may use an email or a memo for minor budget changes that only affect some aspects of your project. You may use a phone call or a video conference for urgent or confidential budget changes that need immediate feedback or action from your stakeholders.
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- Stephanie T.
I had the opportunity to write about how leaders succeed and I do believe how you communicate a change is similar visually.This particular topic with your client and a budget dynamic, it may be as the same effort spent in a similar way you communicate with your team on the outcome. It would be an evasive discussion that needs to be more invasive. Very brief visual comparison of similar budgets, why those expenses are succeeding and why not, then talk about yours. Make goals and continue to follow a chain of command with successful reporting. Thank you!
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4 Explain the budget changes clearly and honestly
When you communicate the budget changes to your stakeholders, you need to explain them clearly and honestly. You need to provide the context and background of the budget changes, the reasons and impacts of the budget changes, the alternatives and options considered, and the actions and recommendations taken or proposed. You need to use simple and precise language, avoid technical jargon and acronyms, and use visual aids such as charts, graphs, and tables to illustrate your points. You also need to be transparent and candid about the challenges and risks associated with the budget changes, and how you plan to address them.
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5 Listen to feedback and concerns
Communication is a two-way process, and you need to listen to feedback and concerns from your stakeholders after you explain the budget changes. You need to acknowledge their opinions and emotions, and show empathy and respect. You need to answer their questions and clarify any doubts or misunderstandings. You need to address their issues and objections, and negotiate or compromise if necessary. You need to seek their input and suggestions, and involve them in the decision-making process if possible.
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- Oluwafemi Ipinlaiye Business Development Manager at Reliance Infosystems Limited
I have ingrained the practice of consistently heeding customers' concerns and feedback. This stems from recognizing the importance of understanding their pain points, financial constraints, and preferences. My inclination towards empathy drives me to offer tailored solutions that align with their requirements. Ultimately, this approach results in mutual satisfaction, where both parties find themselves content with the outcomes.
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6 Follow up and update
Finally, you need to follow up and update your stakeholders on the progress and outcomes of the budget changes. You need to document and report the budget changes and their implications for your project plan, scope, schedule, quality, and risks. You need to monitor and control the budget performance and variance, and identify and resolve any issues or discrepancies. You need to keep your stakeholders informed and engaged throughout the project lifecycle, and celebrate and acknowledge their contributions and achievements.
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7 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- Mark Williams Change, Project Director / CIO I People Focused I CRM - Data Driven Operating Model Guidance I Author I Open to NED / Strategy Advisor
Or… there is no such thing as a budget change!What there is, is perhaps a change of scope, or risk materialises into an issue, or a solution doesn’t fit / work etc as anticipated, or testing takes longer than anticipated (cos say data quality was poor, or bau testers weren’t available etc.). Yes of course someone suitably powerful could simply get the red pen out and slash your budget. Which would have consequences. But budgets don’t generally change of themselves. It’s s consequence of something else happy that if projects are being run well, many if not all stakeholders should already know about as they should be involved!
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